Best-fit

Tailored communications solutions
for demanding environments

We help businesses to increase productivity, service quality and mobility while reducing risk, complexity and costs. We do this by designing, implementing and supporting the latest communications technologies.

Implementations range from 10-person contact center solutions to complete, multi-site, Enterprise Unified Communications Solutions.

We provide global, 24/7, 365, monitoring, maintenance and support.  We partner with leading global manufacturers of communication technologies, for on-premise and cloud solutions.

Unified Communications

The biggest name in UC these days is Microsoft Teams.  We can assist with all aspects of your Microsoft Teams deployment.  Integrating multiple communication tools and technologies to keep your customers connected can be a challenge. That’s where we come in. We design, implement and manage custom solutions using cutting-edge unified communications tools in voice, video, data, recording and customer interaction.

Contact Centers

Intelligent service driven contact routing, in-depth real-time and historical reporting, a modular base to grow system features and complexity as required. Just some of the features of our contact center solutions, which are proven to drive cost efficiency, improve customer service and increase profitability across a wide range of industries.

Workforce Optimization

With many employees working from home it is more important than ever to prioritize and monitor customer service.  Our experts design and deliver integrated analytics for contact centers by integrating key technologies such as recording, quality monitoring, and agent scheduling into a single intelligent platform.  This allows businesses to focus on maximum customer satisfaction while reducing operational costs.

Cloud Solutions & Services

Implementing the communications technology you need without the setup time and cost of on-premise solutions.  We offer the most flexible and sophisticated cloud solutions.   Whether you need UC, CC, security as a service, data center space or network connectivity we can help.

Wi-Fi Solutions for Business

Wi-Fi is a key component of any business communication system. We help clients maintain reliability, scale, speed and security.  Whether you’re looking for a low cost network for 10 users, or a complex solution providing speed and reliability in a 100,000 seat stadium.

Networking Services

Using converged voice and data traffic over a single line, SIP trunking significantly reduces existing legacy costs. Our SIP trunk providers work with all the major PBX manufacturers so we can ensure business grade voice and internet services through one managed access connection, keeping costs low and efficiency high.

Our systems & solutions

Driving a connected world for our customers

Cloud Solutions & Services
Unified Communications
Contact Center
Network Services
Wi-Fi solutions
Workforce Management
Workforce Optimization
Quality Management

Self Service technology
Reporting optimization
Call recording
Custom Analytics & measurement
Compliance & regulations
Performance Management
eLearning solutions
Customer Feedback

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Let’s talk

Whatever your need today, big or small, we’re ready to listen and see how we can make a difference. Call, email or request a callback.